102 terms & conditions NOTIFICATION Information contained in this brochure is not an oŠer or a contract. The transportation of Guests and baggage on Regent Seven Seas Cruises®’ vessels is provided solely by the Operator and is governed by the Terms and Conditions of the Guest Ticket Contract. For complete information on Terms and Conditions, itineraries, liability of Regent Seven Seas Cruises® and all sections mentioned below, please refer to the Guest Ticket Contract. A copy of the Guest Ticket Contract is available by contacting your Travel Agent or online at RSSC.com. Upon booking the cruise, all of the Terms and Conditions of the Guest Ticket Contract shall be binding on the parties thereto. DEPOSIT & PAYMENT POLICY American Express, MasterCard, Visa, Discover, traveler’s checks and personal checks are accepted for deposits and full payments. Para su conveniencia, el pago final se cargará automáticamente a la tarjeta de crédito que usó para efectuar el depósito inicial. Regent Seven Seas Cruises® accepts no responsibility for credit card foreign currency/transaction processing fees independently assessed by issuing banks. None of these fees separately charged by the issuing banks accrues to the benefit of Regent Seven Seas Cruises®. Los cargos de tarjetas de crédito de terceros pueden aceptarse solamente si se presentan con una autorización válida para cargarlos a la cuenta del titular de la tarjeta correspondiente. Bookings made more than 120 days from sailing are required to deposit 15% of cruise fare for suite categories H-MS and 25% of cruise fare for Regent Suite within 7 days of booking. Bookings made between 91 and 120 days from sailing are required to deposit within 3 days of booking, bookings made 90-31 days from sailing are required to deposit within 24 hours of booking and bookings made within 30 days of sailing are required to deposit by the end of the booking day. Final payment must be received by Regent Seven Seas Cruises® 90 days prior to cruise for voyages 14 nights or less and 150 days prior for voyages 15 nights or longer. Seven Seas Explorer® Regent Suites require final payment 120 days prior to cruise departure for all voyages. Final balance must be received per this schedule, together with passport details and any special onboard service requests; otherwise, booking may be subject to immediate cancellation and any applicable penalties. Regent Seven Seas Cruises® reserves the right to cancel any booking not fully paid or deposited per the schedule or those without passport details. CANCELLATION POLICY A 100% cancellation fee will be imposed as indicated for non-appearance. Fare is defined as the full cost of any cruise or air component purchased from Regent Seven Seas Cruises®, excluding optional facilities and services fees. Please refer to the full Terms and Conditions of the Guest Ticket Contract for fees relating to the cancellation of optional facilities and services. Any refund due as indicated by the cancellation fee schedule will be made after receipt of written notice of cancellation. Cancellation notices must be in writing and received by Regent Seven Seas Cruises® no later than the day before cancellation penalties are to be assessed. Guests who cancel within the indicated periods are subject to the following per person cancellation fees. CRUISES 14 NIGHTS OR LESS For cancellations made from the date of deposit to 121 days prior to cruise sail date, an administrative fee of $100 per person for suite categories H-MS and 25% of fare per person for the Regent Suite will apply. This administrative fee may be converted to a Future Cruise Credit redeemable on bookings made up to 12 months after cancellation date and for travel any time. DAYS PRIOR TO CANCELLATION AMOUNT VACATION DATE PER PERSON CATEGORY RS H-MS Deposit Date–121 25% of fare $100* 120–91 50% of fare 15% of fare 90–61 75% of fare 50% of fare 60–31 100% of fare 75% of fare 30–0 100% of fare 100% of fare *per person administrative fee CRUISES 15 NIGHTS OR MORE For cancellations made from the date of deposit to 151 days prior to cruise sail date, an administrative fee of $100 per person for suite categories H-MS and 25% of fare per person for the Regent Suite will apply. This administrative fee may be converted to a Future Cruise Credit redeemable on bookings made up to 12 months after cancellation date and for travel any time. DAYS PRIOR TO CANCELLATION AMOUNT VACATION DATE PER PERSON CATEGORY RS H-MS Deposit Date–151 25% of fare $100* 150–121 50% of fare 15% of fare 120–91 75% of fare 50% of fare 90–76 100% of fare 75% of fare 75–0 100% of fare 100% of fare *per person administrative fee RESERVATION CHANGES If a name substitution or removal is requested when a booking is within penalty period, cancellation penalties apply. Please refer to the Cancellation Policy section of the Terms and Conditions for applicable charges. Changes to airline tickets are subject to airline approval, and any imposition of airline or other cancellation fees are the responsibility of the Guest. If a Guest wishes to change a booking from cruise-only to include air travel arrangements after the final payment date, Regent Seven Seas Cruises® will impose a change fee of up to $150.00 per person. Bookings cannot be converted from cruise-only to air/sea within 30 days of sailing. INSURANCE We highly recommend adequate personal and baggage insurance and trip cancellation insurance to cover the full purchase price of the cruise, including air and/or land program costs. All trip cancellation policies will be strictly enforced. No refund will be made for unused or partially used portions of the cruise, air or land programs, including shore excursions, except as specifically outlined in the Guest Ticket Contract. Applications for insurance are provided upon request. Insurance purchased through Regent Seven Seas Cruises® is refundable up until the point a booking is within cancellation penalty. RegentCare Guest Travel Protection Program oŠers $50,000 per person maximum coverage. MEDICAL SERVICES Our vessels are equipped with limited medical facilities and staŠed by internationally accredited medical personnel. Customary Emergency Room fees and charges apply for medical services. Guests needing special services, including wheelchairs, motorized scooters, oxygen therapy, etc., must advise Regent Seven Seas Cruises® in writing at time of deposit. Please note some ports of call may not be suitable for Guests with limited mobility and may preclude debarkation with or without the aid of a wheelchair or motorized scooter. Regent Seven Seas Cruises® has the right to refuse or revoke passage to anyone who, in its judgment, is unfit for travel or whose comfort on board may be compromised due to situations beyond the care that can be provided by Regent Seven Seas Cruises®. PREGNANCY, CHILDREN, INFANTS & UNACCOMPANIED MINORS Regent Seven Seas Cruises® cannot accept Guests who will have entered their 24th week of pregnancy at the beginning of, or at any time during, the cruise. Los niños deben haber cumplido seis meses de edad antes de iniciar el crucero. Para viajes de tres días consecutivos en alta mar o más, los niños deben tener al menos un año de edad antes de iniciar el crucero. Los huéspedes que viajen con niños pequeños que no cumplan la política sobre los niños no podrán embarcar. Regent Seven Seas Cruises® no estará obligado a pagar reembolsos ni otras compensaciones por no permitir el embarque de niños menores de edad ni de los huéspedes acompañantes. Los huéspedes menores de 18 años deben estar acompañados de un adulto mayor de 18 años y ocupar el mismo camarote que este. Regent Seven Seas Cruises® no brinda cuidado, entretenimiento ni supervisión de niños. TRAVEL DOCUMENTATION All Guests must have passports valid for six months following disembarkation and necessary visas when boarding. It is the Guest’s responsibility to ensure that they have all necessary documents to participate in the cruise. It is the sole responsibility of each Guest to obtain and have available the appropriate valid travel and health documents for their chosen itinerary. Regent Seven Seas Cruises® accepts no responsibility for obtaining required visas or for advising Guests of visa or other immigration requirements. Travel documents are issued approximately 25 days prior to departure. ITINERARY Guests acknowledge that the scheduled itinerary is subject to delay, modification, or port-of-call cancellation due to weather and other causes beyond the control of Regent Seven Seas Cruises®. If necessary, at the sole discretion of Regent Seven Seas Cruises®, Regent Seven Seas Cruises® may substitute ports of call or make itinerary changes. Regent Seven Seas Cruises® does not assume responsibility or liability for any loss or expense incurred by Guests as a result of any changes or cancellations. RESPONSIBILITY Regent Seven Seas Cruises® accepts no liability, whether occasioned by railroad, motor coach, private car, boat, aircraft or any other conveyance, for any injury, damages, loss, accident or delay from the acts or defaults of any company or person, or in carrying out the arrangements of the cruise or cruise tour, as a result of any cause beyond the control of Regent Seven Seas Cruises®. Guests specifically release Regent Seven Seas Cruises® from any and all claims for loss or damage to baggage or property, or from personal injuries or death, or from loss from delay, arising out of the acts, omissions or negligence of any other party, such as air carriers, hotels, shore excursion operators, restaurateurs, transportation providers, medical personnel, ship owners, ship operators or other providers of services and facilities. All medical services and independent contractor services are oŠered solely for the convenience of Guests and are accepted at the Guest's own risk and cost. ACTS OF NATURE, STRIKE, OR OTHER CONDITIONS BEYOND CONTROL Regent Seven Seas Cruises® shall not be liable for delay or inability to perform caused by or arising out of strikes, lockout or labor diµculties or shortages, whether or not Regent Seven Seas Cruises® is a party thereto, or any other acts of nature, force majeure or other circumstances beyond the control of Regent Seven Seas Cruises®.