Blacklane

Guests who reserve flights through our optional Air Concierge program will receive a Blacklane credit of $250 per guest (up to $500 per suite) for private executive chauffeur service. Este crédito se puede utilizar para viajes de casa al aeropuerto o para un ascenso de categoría del traslado de cortesía del aeropuerto al barco. Los huéspedes recibirán un cupón de Blacklane directamente, que les dará flexibilidad para utilizar este crédito para cubrir cualquier necesidad de traslado desde 10 días antes de su crucero hasta 10 días después del crucero.

Además, Blacklane también se convertirá en el proveedor exclusivo de traslados privados para los huéspedes que hayan alcanzado el estatus Titanium de Seven Seas Society y superior, lo que les da derecho a dos traslados privados de cortesía, y para los huéspedes de la Suite Regent que reciben el beneficio de traslados privados ilimitados.

Blacklane operates in most major travel destinations around the world. You can find a complete list here.

El cupón de Blacklane de hasta $500 USD por suite por lo general cubrirá dos viajes, como el de casa al aeropuerto y el del aeropuerto a casa, cada uno en un SUV privado con capacidad para 5 piezas de equipaje. Al reservar su traslado, tendrá la opción de elegir el tipo de vehículo, incluido cuánto equipaje puede llevar, para que pueda elegir según sus necesidades específicas. El crédito es suyo para aplicarlo como desee y no se limita a un número determinado de traslados ni a un tramo específico de su viaje (es decir, del barco al aeropuerto).

It’s simple:

• Paso 1: Click the claim link included in the email you’ll receive directly from us about your complimentary transfers. This email will be sent approximately 60 days before sailing.
• Step 2: Log in or create a Blacklane account by providing your first and last name, email and phone number.
• Step 3: Enter your last name and Regent cruise booking number exactly as they appear in your Regent booking.
• Step 4: Your complimentary voucher and/or credit will be automatically added to your wallet and can be found under the Promotions section of your Blacklane account.

Tip: Credits can be added to any Blacklane account, not just the one linked to the primary guest's Regent email.

• Opción 1: Visit the Promotions section in your account. Here, you will see a list of complimentary vouchers and/or credits you are entitled to. Click on one of them to see more details, and if you decide to use them, click the Apply voucherbutton at the bottom to start booking.
• Opción 2: Apply your voucher and/or credit when choosing the service class while booking.
• Opción 3: At the end of the checkout page, click on Add promotion.

This helpful Guest Handbook offers step-by-step booking instructions with screenshots to walk you through each part of the process.

• Rides page: You can see all your bookings and their statuses and edit or cancel your rides up until one hour prior to pickup.
• Account page: Access your personal information and account settings.

First, please check your spam/junk folders. If you're not able to locate your email from us, you can try claiming your credits directly by visiting https://blacklane.onelink.me/FBiI/claim following the on-screen instructions. If that doesn't resolve the issue, feel free to contact our Guest Services team for further assistance. We're here to help!

Even if Blacklane service isn’t available in your home location, you can still make the most of your credits in other ways:

• Use your Blacklane Credits to replace a coach transfer at your embarkation or debarkation port (where Blacklane is available).
• Book a ride in one of your cruise ports for added comfort and convenience during your journey.

At this time, Blacklane does not guarantee ADA-compliant vehicles. If you require an accessible transfer, please arrange it through Executive Collections.