Regent Seven Seas Cruises® Announces Fleetwide Guest Experience Enhancements

Internet Bandwidth Nearly Doubles For All Guests
Free Unlimited Valet Laundry Service For Master and Grand Suite Guests

Miami (mar 28, 2019) – Regent Seven Seas Cruises®, the leading luxury ocean cruise line, today announced three guest experience enhancements.

• The cruise line is nearly doubling internet bandwidth size across its fleet by enero 2020. El aumento significativo del ancho de banda en comparación con 2018 hará que la navegación por Internet sea más rápida y más confiable en todos los dispositivos Los huéspedes comenzarán a beneficiarse con la expansión del ancho de banda a partir del abril 2019. Signing on to Wi-Fi will be smoother through a log-in webpage that appears when guests connect to the ship’s network, and guests will have a more streamlined log-in process enabling unlimited complimentary and effortless web surfing.”
• Free unlimited valet laundry service for guests sailing in Master and Grand Suites. All guests who sail in a Master Suite or Grand Suite on the cruise line’s ships will enjoy the added benefit of free unlimited valet laundry service starting in abril 2019.
• A new Digital Guest Survey will help Regent track guest experiences and feedback in real-time. The digital survey replaces end-of-cruise paper guest satisfaction questionnaires. Guests may easily provide feedback through this web-based questionnaire during the voyage and the feedback is automatically sent to the ship’s officers and company leaders in Miami. This new system will be deployed fleetwide by octubre 2019.

“Nearly doubling bandwidth provides Regent guests with an even faster and easier free internet experience to stay in touch and share their travel experiences with their family, friends and business associates at home while sailing around the world,” says Jason Montague, Regent Seven Seas Cruises president and chief executive officer. “Across our fleet we continue to refine the small details, such as creating a faster internet, including free valet laundry service for Master and Grand Suite guests, and deploying a tool for real-time guest feedback. This significant investment demonstrates our commitment to providing guests with an unrivaled experience.”

These three initiatives are Regent’s latest guest experience enhancements. Over the past year Regent has completed a $125 million fleet refurbishment program, unveiled its 2020-2021 Voyage Collection with 167 itineraries and new ports, introduced new relaxed outdoor evening dining fleetwide at the Pool Grill, debuted the most immersive luxury Cuban voyage itineraries, and revealed Go Local Tours and Regent Choice small group shore excursions – all while readying to launch its fifth ship, Seven Seas Splendor^™, in febrero 2020.

Acerca de Regent Seven Seas Cruises

Regent Seven Seas Cruises offers an unrivaled experience to luxury travelers. The cruise line’s modern four-ship fleet visits more than 450 iconic and immersive destinations around the world, and will add Seven Seas Splendor in 2020 and then grow by a sixth ship in 2023. All luxuries are included in Regent voyages, such as all-suite accommodations, round-trip business-class air on intercontinental flights from U.S. and Canada, the largest collection of unlimited shore excursions, unlimited internet access, highly personalized service, exquisite cuisine, fine wines and spirits, gratuities, ground transfers and one-night, pre-cruise hotel packages for guests staying in Concierge-level suites and higher. To learn more, please visit www.RSSC.com, call 1-844-4REGENT (1-844-473-4368) or contact a professional travel advisor.

Regent Seven Seas Cruises Media Contact

Joe Chabus
Director of Public Relations
+1305-514-3912
jchabus@rssc.com